Privacy Policy

Effective Date: October 01, 2025 

Clothespin Soap, LLC ("we," "us," or "our") operates the website located at www.clothespinsoap.com (the "Site"). We are a Minnesota limited liability company with our principal place of business in Carver County, Minnesota. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or make a purchase. Please read this Privacy Policy carefully. By using the Site, you consent to the practices described herein. 

1. Information We Collect

a. Personal Information You Provide

We collect information you voluntarily provide, including: 

• Contact      Information: Name, email address, mailing address, phone number. 
• Payment      Information: Credit/debit card numbers, billing address (processed via      secure third-party payment processors; we do not store full card numbers).      
• Account      Information: Username, password (if you create an account). 
• Order      Details: Products purchased, order history, shipping preferences. 
• Communications:      Inquiries, reviews, or messages sent via contact forms or email.

b. Automatically Collected Information

When you visit the Site, we may collect: 

• Device      & Usage Data: IP address, browser type, operating system, referring      URLs, pages viewed, time spent on pages, clickstream data. 
• Cookies      & Similar Technologies: See Section 6 (Cookies & Tracking). 
• Location      Data: General geographic location derived from IP address (city/state      level).

c. Information from Third Parties

We may receive information from: 

• Payment      Processors: Confirmation of successful transactions. 
• Shipping      Carriers: Delivery status updates. 
• Analytics      Providers: Aggregated usage statistics (e.g., Google Analytics).

2. How We Use Your Information

 We use collected information to: 

• Process      and fulfill orders (including shipping and customer service). 
• Send      transactional communications (order confirmations, shipping updates). 
• Respond      to inquiries and provide support. 
• Improve      the Site, products, and user experience. 
• Send      promotional emails (you may opt out at any time). 
• Detect      and prevent fraud, abuse, or security risks. 
• Comply      with legal obligations (e.g., tax reporting, recalls).

3. Sharing Your Information

We do not sell your personal information. We only use information to process payment, communicate via email, and ship to you.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.  However, no system is 100% secure. We cannot guarantee absolute security. 

5. Data Retention

We retain personal information only as long as necessary for the purposes described herein or as required by law (e.g., 7 years for tax records under Minnesota and federal law). Account data is deleted upon request (see Section 8). 

6. Cookies & Tracking Technologies

We use: 

• Essential      Cookies: Enable core Site functions (e.g., shopping cart). 
• Performance      Cookies: Track usage to improve the Site (e.g., Google Analytics). 
• Marketing      Cookies: Deliver relevant ads (may be disabled).

You may control cookies via browser settings. Disabling cookies may limit Site functionality. Do Not Track (DNT): We do not currently respond to DNT signals. 

7. Third-Party Links

The Site may contain links to third-party websites (e.g., social media, blogs). We are not responsible for their privacy practices. Review their policies before providing information. 

8. Your Rights & Choices (Minnesota Residents)

Under the Minnesota Consumer Data Privacy Act (MCDPA) and other applicable laws, you have the right to: 

1. Access:      Request a copy of your personal data. 
2. Correct:      Update inaccurate information. 
3. Delete:      Request deletion of your data (subject to legal exceptions). 
4. Opt-Out:      
   • Stop       promotional emails (unsubscribe link in every email). 
   • Opt       out of data "sales" (we do not sell data, but you may still       submit a request).

To Exercise Your Rights:
Email: clothespinsoap@gmail.com
Mail: Clothespin Soap, LLC, Attn: Privacy Officer, 7391 Ridgehill Rd  Excelsior, MN 55331 We will respond within 45 days (extendable by 45 days if needed). Verification of identity may be required. No fee for reasonable requests. 

9. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect data from children under 13. If we learn such data has been collected, we will delete it. 

10. International Users

Sorry, the Site is operated only from the United States. 

11. Changes to This Policy

We may update this Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the Site after changes constitutes acceptance. 

Governing Law: This Policy is governed by Minnesota law, without regard to conflict of law principles. 

This Privacy Policy was last updated on October 29, 2025.